There are so many in-effective things that front-line folks are doing, things that they want to stop doing but Executive Staff won’t let them, that it’s scary. What if you could make your job easier by eliminating one thing that was totally ineffective? Not eliminating something because you don’t like it, but because it just doesn’t work? Would you have the courage to do it? To speak up? (Team members at the Rescue Mission, remember our “STOP DOING LIST”?)
HERE’S A GREAT VIDEO (JUST A MINUTE AND A HALF) ON ATTACKING YOUR OWN SYSTEMS