Last week I referenced Manager Tools Podcasts as reference for managers in all kinds of situations. One of the tough ones is how to help someone who reports directly to you improve their relationship skills. Often these are called the “soft skills” of management. Those things which are important, but are often not part of a specifically technical skill. Here is a description of “soft skills” if you have questions, and here is a link to the Manager Tools PODCAST. There is also a soft skills test here.
